Privacy Policy

Black Door Creative LLC ("Black Door Creative," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or submit information through contact forms on websites we manage on behalf of our clients.

Information We Collect

We may collect the following types of personal information:

• Name, job title, and contact information including email address and phone number
• Demographic information such as location, preferences, and interests
• Information submitted through contact or lead forms on our website or on client websites managed by Black Door Creative
• Technical data including IP address, browser type, and pages visited

How We Use Your Information

We use the information we collect to respond to your inquiries, provide our services, and improve our website and client services. Specifically, we may use your information to contact you in response to a form submission, send you information relevant to a service inquiry you have made, analyze and improve our processes and services, and comply with legal obligations.

When you submit a form on this website, we may also add your email address to our marketing email list, which we use to send occasional updates about our services. Every message includes an unsubscribe link, and you can opt out at any time or email us to be removed. Job applications submitted through our careers page are not added to this list.

SMS Messaging

If you provide your phone number and opt in to receive SMS notifications through a contact or lead form on our website or a client website managed by Black Door Creative, we may use Twilio (a third-party SMS service provider) to send you automated SMS messages related solely to your form submission or service inquiry. These messages may include confirmation that we received your form, follow-up communications directly related to your inquiry, and appointment reminders or status updates where applicable.

Message frequency will vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message you receive. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes. SMS consent and phone numbers collected for SMS purposes will not be shared with any third party or affiliate for their own marketing purposes.

Third-Party Service Providers

We use trusted third-party service providers to help us operate our website and deliver our services, including Twilio for SMS messaging. These providers are contractually obligated to keep your information secure and are not permitted to use your data for any purpose other than to provide services to us.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You may adjust your browser settings to refuse cookies, though some functionality may be affected.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third party. We may share your information only as necessary to deliver our services, comply with applicable law, or protect the rights and safety of Black Door Creative or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, please contact us at the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Please review this page periodically.

Contact Us

Black Door Creative LLC
118 N Main St 2nd Floor Unit #3, Providence, RI 02903
Email: rob@blackdoorcreative.com
Website: https://blackdoorcreative.com